2 30 Wd Firmware Update Continually Being Installed
Hi Murphy,
I am Dave, I will help you with this.
A firmware update usually comes form Lenovo, not from Windows, but sometimes it an come from Windows updates to enable some features in a Windows update or to increase security.
1
Is that firmware update listed in Windows updates, or is it coming through a utility like Lenovo Vantage?
2
Have you checked the support page for that model of laptop on the Lenovo website, to see if they are providing the same version No,. of firmware there and if so, try installing it using the offline installer they provide?
3
If that update is not listed on the Lenovo website, and it is being installed by Windows updates, then you can use the official Microsoft Show/Hide tool to hide that update, that will stop it from installing in the future.
https://www.tenforums.com/attachments/tutorials...
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I've got a whole trolley full of Lenovo 14W laptops and they're all doing the same thing! I raised a ticket with Lenovo but haven't heard anything back yet.
Firmware updates come through Windows Update, we don't have anything Lenovo installed on them.
It would help if Windows let you cancel the restart, these laptops are ridiculously slow so the 2-minute window to do anything is more like 20 seconds.
Even after resetting the PC, I can't get through the setup pages without the restart message appearing.
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I tried the registry changes but it made no difference:
AUOptions = 4
NoAutoRebootWithLoggedOnUsers = 1
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Found it. Luckily had a Lenovo 14W that hadn't been turned on for weeks.
The firmware is: Storage Firmware Update (SanDisk DA4BH)
I deleted it from Device Manager, the computer did its restart and then logged back in again. No more restart prompt.
Unfortunately, Windows Update reinstalled it.
Disabling it worked and the computer hasn't prompted for a restart, even after I did my own restart.
29 people found this reply helpful
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Thank you James! I was pulling my hair out with this one and your solution worked perfectly!
4 people found this reply helpful
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This is GREAT! Tried everything within the allowed management settings that I could access but this is the definite solution without calling ICT support out to the school. Thank you.
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You just saved me a headache and a bunch of time figuring this out. This still happens after a reload and updates are pushed to it on our 14w though. Working on an automated way of resolving this now since all our laptops are 14W.
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James, escribo por respuesta desde Bogotá Colombia, me estaba volviendo loco y desilucionado porque le regale este PC a mi hija y estaba fallando está actualización y no permitía que mi hija pudiera utilizarlo sin q se reiniciará a cada rato pero está ha Sido la mejor solución hasta ahora... Muchas gracias. ;)
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You can cancel the restart by quickly opening Command Prompt after you login by pressing Windows+R and typing "cmd". Then at the command line, type "shutdown -a" to abort the shutdown. This will stop your system from rebooting so that you can troubleshoot it.
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An alternative fix is installing ChromeOS Flex on the laptops. It changed them from slow Windows laptops to fast ChromeOS Chromebooks. Now I have teachers booking the trolley instead of avoiding it and moaning about the speed of the laptops.
If you have one-to-one laptop use, possible not, but because our laptops can potentially be used by multiple people a day, definitely recommended.
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Source: https://answers.microsoft.com/en-us/windows/forum/all/firmware-update-causing-restart/1b697901-4851-4e4a-b7ae-a1b559197a9a
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